MAYOR’S CORNER- Technology is enhancing the Lone Tree experience
BY JACKIE MILLET
A primary goal of the City of Lone Tree is to provide outstanding customer service. We believe our customers include not only the residents and businesses that currently call Lone Tree home but prospective property owners and the 25,000 daily visitors that travel to our community as well.
In pursuit of that goal, the city invests in public works and transportation projects; community development and public safety initiatives; and recreation and arts amenities. Hopefully, many of you have enjoyed a number of these improvements.
Recently, the increased use of technology to innovate and improve public service has become a more important element of the city’s strategic investments. In our connected society, with information and services just a “click away,” our customers would expect nothing less!
Whether you live, work or play in Lone Tree, the city’s website cityoflonetree.com offers a range of information and services tailored to your needs. Technology has improved the way our customers interact with the city. Reporting concerns, managing building permits or business licenses and requesting property watches can all be accomplished online. You can also purchase tickets for the latest offering at the award-winning Lone Tree Arts Center (and pay court fines, which really is not fun, but it is convenient).
Economic activity is booming in Lone Tree and the city’s site-selection tool is extremely valuable to companies considering opening, expanding or relocating their business in Lone Tree. “LT Maps,” our GIS tool, is transforming the city’s community development and emergency-response planning functions.
Lone Tree is also proud to be one of the first agencies in the state to equip all of its patrol officers with body cameras. The cameras promote public trust and accountability and have proven to be an excellent tool for evidence documentation and accurately and efficiently resolving complaints.
One of the most valuable ways the city can use technology, however, is to keep our customers informed and also provide a feedback mechanism. Our e-news offerings, Facebook (CityofLoneTreeCO), and Twitter (@CityofLoneTree) provide helpful, interesting and timely information. While the city will always maintain a strong commitment to personal interactions with our customers, employing innovative technology will further enhance the customer experience.
As the new Lone Tree mayor, I would like to extend a personal invitation to all the city’s customers to connect with us—we’re only a “click away”!
Jackie Millet is mayor of Lone Tree.
